Pioneer Wellness Group

General Terms & Conditions 

Last updated: January 30, 2026

These General Terms and Conditions (“Terms”) govern all consulting, advisory, and related professional services provided by Pioneer Wellness Group BV (“PWG”, “we”, “us”, “our”) to its clients (“Client”, “you”).

By accepting a proposal, signing an agreement, or engaging PWG for services, the Client confirms acceptance of these Terms.

 

1. Company Information

Pioneer Wellness Group BV
Registered in Belgium
Registered office: Kroonstraat 90, 1750 Lennik
Company number: 1026 129 940
VAT number: BE1026 129 940

2. Scope of Services

2.1 PWG provides strategic, medical-scientific, clinical psychology, behavioral science, and longevity-related advisory, research, program design, and consulting services.

2.2 The specific scope, deliverables, timelines, and fees shall be defined in a written proposal, engagement letter, statement of work, or email confirmation (“Agreement”).

2.3 PWG services are advisory in nature and do not constitute medical diagnosis, medical treatment, or individualized medical care.

3. No Medical or Regulatory Guarantees

3.1 PWG does not provide medical services and does not replace licensed healthcare professionals.

3.2 PWG does not guarantee clinical outcomes, regulatory approval, commercial success, or investment performance.

3.3 The Client remains solely responsible for:

• Regulatory compliance of its products and services

• Medical claims, marketing claims, and communications

• Implementation of any advice

4. Client Responsibilities

4.1 The Client shall provide accurate, complete, and timely information required for service delivery.

4.2 The Client is responsible for decisions made based on PWG advice.

4.3 The Client confirms that it holds all necessary rights to materials, data, and information shared with PWG.

5. Fees and Payment

5.1 Fees are stated exclusive of VAT and taxes unless otherwise indicated.

5.2 Invoices are payable within fourteen (14) days of invoice date, unless otherwise agreed in writing.

5.3 Late payments may incur statutory interest under Belgian law and a fixed administrative fee of €20.

5.4 PWG may suspend services if invoices remain unpaid.

6. Intellectual Property

6.1 All pre-existing intellectual property of PWG remains the exclusive property of PWG.

6.2 Upon full payment, the Client receives a non-exclusive, non-transferable license to use deliverables for internal business purposes.

6.3 The Client may not resell, sublicense, or redistribute PWG materials without written consent.

6.4 PWG may reuse general know-how, frameworks, and anonymized insights.

7. Confidentiality

7.1 Both parties agree to keep confidential information strictly confidential.

7.2 Confidentiality obligations survive termination of the Agreement.

8. Data Protection (GDPR)

8.1 Each party acts as an independent data controller unless otherwise agreed.

8.2 Personal data shall be processed in accordance with GDPR and applicable Belgian data protection law.

8.3 The Client confirms it has legal grounds to share any personal data with PWG.

9. Liability

9.1 PWG shall only be liable for proven direct damages caused by willful misconduct or gross negligence.

9.2 PWG shall not be liable for indirect or consequential damages, including but not limited to loss of profits, loss of data, or business interruption.

9.3 PWG’s total liability is limited to the fees paid by the Client to PWG in the three (3) months preceding the event giving rise to liability.

10. Indemnification

The Client agrees to indemnify and hold PWG harmless against claims arising from the Client’s products, services, claims, regulatory violations, or implementation of advice.

11. Termination

11.1 Either party may terminate with thirty (30) days written notice, unless otherwise agreed.

11.2 Fees for work performed up to termination remain payable.

12. Force Majeure

PWG shall not be liable for delays or failures due to events beyond reasonable control.

13. Governing Law and Jurisdiction

These Terms are governed by Belgian law.

Any disputes shall be submitted to the exclusive jurisdiction of the courts of Belgium.

14. Miscellaneous

14.1 PWG may update these Terms from time to time.

14.2 Invalid provisions shall not affect the validity of remaining provisions.

14.3 These Terms, together with the Agreement, constitute the entire understanding between parties.

If you have questions about these Terms, contact: info@pioneerwellnessgroup.com